Privacy Policy

Overview

 

NeatDrive ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our Google Drive cleanup service.

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What We Collect

 

When you use NeatDrive, we collect:

• Account information (such as your email address and basic account identifiers)

• Google Drive file metadata (such as file names, file types, sizes, created/modified dates, folder paths, and sharing or permission indicators)

• Usage and diagnostic data (such as pages visited, actions taken in the app, and error logs)

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What We Don't Collect

 

We do not collect:

• The contents of your files (we do not read or store your document text, images, or file bodies)

• Your Google account password (authentication is handled via Google OAuth)

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How We Use Your Data

 

We use the data we collect to:

• Provide and operate the NeatDrive service (scanning, reporting, and generating recommendations)

• Improve product performance, reliability, and user experience

• Maintain security, prevent abuse, and troubleshoot issues

• Communicate with you about service updates or support requests

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Data Security

 

All data is encrypted in transit (TLS) and at rest. We use Google's OAuth with minimal read-only permissions. Your file metadata is stored securely and deleted upon request.

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Your Rights

 

You can:

• Request access to the information we have about you

• Request deletion of your account and associated data

• Withdraw Google Drive access at any time by revoking NeatDrive's access in your Google Account settings

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Contact

 

Questions? Email us at help@neatdrive.net